Restoring Wellness by the Water: Waterview Health & Rehab offers a serene yet clinically comprehensive environment for individuals seeking post-acute recovery, skilled nursing, or long-term care. Located at 414 Algonquin Road in Hampton, Virginia, this Medicare–Medicaid–certified skilled nursing facility blends therapeutic respite, wound care management, and patient-centered rehabilitation amidst its waterside setting.
Waterside Setting Promotes Healing
Serenity along the waterfront plays a powerful role in recovery. With landscaped grounds and accessible walking paths shaded by waterfront breezes, the environment adds therapeutic value beyond clinical services—from soothing views during physical therapy to calm outdoor moments that support emotional wellness. This waterside setting enhances restorative care programs that balance medical regimens with nature’s quiet influence.
Comprehensive Skilled Nursing & Post‑Acute Rehab Services
Waterview Health & Rehab Center functions dually as a skilled nursing facility (SNF) and nursing facility (NF), serving both short-term post‑acute rehabilitation patients and residents requiring long-term care The team handles transitions after surgeries or hospital stays, offering integrated support through occupational therapy, speech therapy, wound care, and nutrition planning designed by the facility’s registered dietitian and wound care–certified director of nursing .
Therapeutic Excellence: Physical, Occupational & Speech Therapy
Physical Therapy – Restoring Strength & Mobility
Customized treatment plans accommodate patients recovering from joint replacements, stroke, or mobility setbacks. Physical therapists collaborate directly with RNs and CNAs to tailor therapy that includes strength training, gait practice, and balance-focused exercise—facilitating safe discharge and improved independence.
Occupational Therapy – Regaining Daily Function
Occupational therapy at Waterview emphasizes everyday living, helping residents adapt to challenges like dressing, grooming, and feeding through hands-on techniques. This approach underpins the facility’s emphasis on meaningful rehabilitation rather than merely clinical outcomes.
Speech Therapy – Communication & Swallowing Support
Speech-language pathologists deliver essential services for individuals recovering from neurological events or affecting speech and deglutition. The speech therapy program integrates with overall care plans, contributing to holistic wellness outcomes through measurable improvement.
Specialized Programs & Amenities Enhancing Recovery
Wound Care & ACLS–Certified Clinical Leadership
With ACLS‑certified nurses and a dedicated wound care team conducting weekly rounds, Waterview exemplifies clinical specialization. These services focus on managing post-surgical wounds, pressure injuries, and skin integrity, reflecting high standards of skilled nursing care
Therapeutic Recreation & Social Engagement
A robust activity schedule blends structured wellness with leisure: painting classes, pet therapy, exercise sessions, and holiday celebrations—plus weekend trips—support the facility’s commitment to emotional and mental health
In‑House Amenities: Comfort & Convenience
- Beauty & Barber Shop services for personal grooming
- Cable TVs and in-room telephones in private or semi-private rooms
- Wholesome, dietitian-planned meals prepared by a chef in a communal dining room
These amenities foster comfort alongside clinical excellence, enhancing overall patient satisfaction.
Quality Ratings, Regulatory Oversight & Staffing
CMS Five‑Star & Inspection Results
The facility is certified by CMS, but as of recent Medicare data, it received 1–2 star ratings, with particularly low scores in health inspections and staffing Virginia Department of Health and CMS inspections have noted several violations, including fire safety and care planning deficiencies in late 2023
Staffing Levels & Safety Risks
According to NHAA, Waterview’s CNA staffing fell below the safe threshold of 2.0 hours per resident for over 85% of the days in 2022—posing increased risk for inadequate care and actual harm Reduced direct care time impacts recovery speed and patient safety. While monthly staffing hours averaged 3.4 total hours per resident, this remains lower than benchmarks for optimal care .
Resident & Employee Perspectives
Mixed Resident Feedback
A 3‑star Chamber of Commerce rating reflects varied experiences. Some families praise clean facilities and attentive rehab staff:
Staff Feedback: Professional Yet Challenged
Indeed reviews depict a dedicated, mission-driven workforce—especially among therapists—pooling around strong team culture despite management friction and limited resources
Evaluating Your Options: Who Benefits Most from Waterview
Ideal Candidate Profiles
- Individuals needing intensive post-surgical rehabilitation, such as joint replacement or stroke recovery
- Residents requiring wound care interventions
- Families seeking a balance of clinical services and personal comfort amenities
Electronically Recognizing Limitations
- Those requiring consistent overnight supervision may want to verify staffing schedules
- Given CMS inspection results, verify current compliance and remediation efforts
- Evaluate private vs. semi-private rooms based on budget and preference (rates range from $7,000–$9,500/month)
FAQs
Q1: What rehabilitation therapies are provided?
Waterview offers physical therapy for mobility, occupational therapy to restore daily living skills, and speech-language services for communication and swallowing.
Q2: Is the facility Medicare- and Medicaid-certified?
Yes—Waterview Health & Rehab Center participates in both Medicare and Medicaid programs and is a CMS-certified SNF/NF
Q3: How many licensed beds does the facility have?
The center accommodates 130 beds, with typical occupancy near 83%
Q4: What is the staffing situation?
Reports show average CNA care under 2 hours per resident per day, with total nursing care around 3.4 hours—below recommended levels
Q5: What accolades or inspection issues exist?
The facility has received several citations: fire safety concerns in 2023, pressure ulcer deficiencies, medication administration gaps, and a $22,905 fine as recently as August 2023
Q6: What amenities are available?
Residents enjoy cable TV, room phones, beauty/barber services, chef-prepared dietitian-designed meals, salon services, and recreational programming including pet therapy – all within a landscaped waterfront campus .
Q7: Are family involvement and patient councils supported?
Yes—family engagement is encouraged through resident/family councils, care conferences, meals, and therapy observations.
Conclusion
Restoring Wellness by the Water: Waterview Health & Rehab delivers a thoughtful balance of skilled nursing and rehabilitative care set against a soothing waterfront backdrop. With dedicated physical therapy, occupational therapy, speech therapy, and specialized wound-care support, the Center offers a wholesome recovery environment. The addition of amenities such as in-room cable TV, beauty services, and chef-led meals provides comfort often overlooked in healthcare settings.
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