Frequently Asked Questions

Ticketing

What if I bought a fake ticket?

We recommend you buy tickets from trusted ticketing partners. We can’t refund any illegitimate tickets unfortunately. If you bought from a trusted partner you’ve got nothing to worry about.

I can’t make it to the event. Can I have my money back?

We don’t refund or exchange tickets. If you can’t come to an event you bought tickets for and you want to sell your ticket, we suggest you try Ticketswap. 

Will my ticket for an event that was cancelled due to Covid-19 be automatically valid the next year?

This may very well be the case. Check the specific events pages to find out more.

I lost my ticket. What do I do?

Enter the email address you used to buy your ticket here and you will receive the confirmation email again, which includes your tickets.

When’s the next ALDA event? And how do I know if the event will be affected by Covid-19?

Take a look at our calendar for the latest information around event dates.

I can’t make it to the event. Can I have my money back?

We don’t refund or exchange tickets. If you can’t come to an event you bought tickets for and you want to sell your ticket, we suggest you try Ticketswap.

Security and Entry

Zero Tolerance

We follow the guidelines set by the Dutch Government regarding soft drugs and hard drugs. Like on any other festival in the Netherlands, you’re not allowed to bring either type of drugs into our events.

Can I bring my prescribed medication into the events?

If you do need to bring any medication to our events please contact us in advance. 

Will I be searched when entering one of your events?

Yes, you may be searched by one of our security members before entering the party. Don’t worry though. If you haven’t got anything to hide, this isn’t something to worry about.

ALDA Fashion

Can I buy ALDA fashion?

You definitely can. We’re selling lots of AMF and A Day at the Park merchandise including hoodies, t-shirts, caps, flags, bags and more. Visit our webshop.

Where can I find measurements for fashion?

Click here to find measurements (in centimeters) for hoodies and click here for T-shirts. 

Can I track my order?

Yes you can. You will receive an automatic track and trace code through the carrier.

Can I return my order?

Your satisfaction is important to us. You can return any item as long as it’s inside the original packaging, unworn, undamaged, clean, and unused. We’ll refund the full amount. For more details, click here.

General

Can I leave the event for whatever reason and re-enter for a second or third time?

No, once you are in, you cannot go out and re-enter.

Press

Can I get a press accreditation for an ALDA event?

Please fill out this form and we’ll get back to you.

Jobs

Can I work for ALDA?

Is it your dream to turn the world into one huge dance floor? Then ALDA may be the place for you. Keep checking our jobs section to find out about opportunities that match your profile.

What’s the A-Team?

We are always looking for people who are friendly, make other people smile and reach out that helping hand when needed during our events. As a member of the A-Team you may work on our mobile festival service team or on our info stand, scan tickets at the venue entrance or work at the guest list desk.